MEDICAL SPA FACILITY BUSINESS DESCRIPTION

Medical spas provide soothing spa treatments as well as cosmetic medical procedures, focusing on the holistic health and well-being of their clients. 

The combination of services, creates a rejuvenating and therapeutic haven for patients, using cutting edge technologies to accelerate wellness and harmony of the body.  Patients thrive in a highly private, luxurious environment with highly trained healthcare professionals managing their care.

GOALS

QMA has developed action programs that create a positive brand and image to ensure long-term viability. This can only be achieved by improving the patient/customer experience, and having a skilled, well experienced and diverse medical team on board.  Action Programs are specifically prescribed regiment of weekly or monthly treatments to bring the patient into the desired state of health and wellbeing. 

The strategy is to become a Patient’s Choice through highly skilled medical team, highly specialized treatments, and cutting-edge procedures to attract patients locally and internationally.

VALUE ADDED BENEFITS TO PATIENTS AND CUSTOMERS.

Transparency and participation are the keys to transforming customer service in health and care – patients, and professionals need far better information on local services and need to be able to take control of their health when they want to.  They need to be able to make use of the latest digital and scientific technologies to improve the safety, outcome and experience of care.

CUSTOMER RELATIONS – GIVING PATIENTS WHAT THEY WANT AND NEED!

QMA will address every aspect of a patient’s encounter, including the patient’s physical and mental comfort, as well as their emotional, and spiritual needs.

Our Patient Message that is founded in the marketing approach is being consistent with patient needs, wants and desires: “the five C’s (Competence, Convenience, Communication, Cost, and Compassion).